Terms & Conditions

Terms & Conditions

Quantum Screenguard by Dotcom Systems
Kodimatha, Kottayam, Kerala – 686001, India

Last updated: 18 October 2026

1. Introduction

Welcome to Quantum Screenguard, operated by Dotcom Systems. These Terms & Conditions govern your access to and use of our website and the purchase of products offered through it.

By accessing our website, placing an order or purchasing a product, you agree to these Terms & Conditions. If you do not agree, please discontinue use of the website.

2. Products and Descriptions

Quantum Screenguard offers mobile screen protection products, including privacy films, anti-glare films and crystal-clear protective films.

We make reasonable efforts to ensure that product descriptions, images, specifications and prices are accurate. However, minor variations in appearance may occur due to lighting, photography, display settings or manufacturing differences.

Product performance may vary depending on the device, installation quality and usage conditions. No screen protector should be considered a guarantee against all scratches, impacts, cracks or other damage.

Customers are responsible for checking device compatibility and selecting the appropriate product before placing an order.

3. Pricing and Payments

All prices displayed on the website will be stated in the applicable currency. Applicable taxes, shipping charges and other additional costs, where relevant, will be disclosed before order confirmation.

Payments may be processed through third-party payment gateways. We do not store complete payment card details or payment credentials on our own systems.

Orders are subject to successful payment authorisation. If a payment fails, is declined or is reversed, the order may not be processed until the issue is resolved.

We reserve the right to correct pricing errors and cancel affected orders, subject to applicable law. If payment has already been collected for a cancelled order, the applicable refund will be processed through the relevant payment method.

4. Order Placement and Acceptance

Placing an order constitutes an offer to purchase the selected products.

An automated order confirmation acknowledges receipt of your order and does not necessarily constitute final acceptance. Orders may be subject to verification, stock availability and payment confirmation.

We reserve the right to reject or cancel orders in cases involving incorrect pricing, inaccurate product information, suspected fraudulent activity, stock unavailability or other legitimate reasons permitted by law.

Where an order is cancelled after payment, any applicable refund will be processed in accordance with our Refund & Cancellation Policy.

5. Shipping and Delivery

Orders will be shipped to the delivery address provided by the customer at checkout.

Estimated delivery timelines, shipping charges and serviceable locations will be communicated on the website or during checkout, where applicable.

Delivery timelines are estimates and may be affected by courier operations, weather, public holidays, logistical disruptions or circumstances beyond our reasonable control.

Customers are responsible for providing accurate contact and delivery details. Additional charges or delays arising from incorrect information may apply where permitted by law.

If a shipment is delayed, lost or delivered incorrectly, please contact us using the details provided on our website so that we can investigate with the relevant delivery partner.

6. Returns, Refunds and Cancellations

Returns, exchanges, refunds and order cancellations are governed by our separate Refund & Cancellation Policy, which should be read alongside these Terms & Conditions.

Eligibility may depend on the condition of the product, the reason for the request, whether installation has occurred and the applicable consumer protection requirements.

Nothing in these Terms & Conditions excludes any mandatory rights available to customers under applicable law.

7. Installation and Product Usage

Customers should follow the applicable installation instructions and device compatibility guidance when using our products.

Where installation services are offered, the scope and terms of those services will be communicated separately.

We are not responsible for damage caused by improper installation, misuse, unauthorised modification or failure to follow reasonable product instructions, except where liability cannot lawfully be excluded.

Customers should ensure that their device screen is suitable for the selected film before installation.

8. Warranty and Product Performance

Any product warranty, replacement assurance or performance guarantee will apply only to the extent expressly stated in the relevant product listing or accompanying documentation.

Unless expressly specified, we do not guarantee that a screen protection film will prevent every type of screen damage or remain free from wear under all conditions.

Nothing in this section limits statutory warranties, consumer rights or remedies that cannot be excluded under applicable law.

9. User Responsibilities

When using our website, you agree to:

• Provide accurate and complete information when placing orders.

• Use the website for lawful purposes.

• Avoid fraudulent transactions or attempts to disrupt website operations.

• Refrain from unauthorised access to website systems or other users' information.

• Avoid submitting misleading, unlawful or harmful content through website forms.

We reserve the right to restrict access or cancel orders where misuse or fraudulent activity is reasonably suspected, subject to applicable law.

10. Intellectual Property

All website content, including text, product descriptions, photographs, graphics, logos, branding and other materials, is owned by or licensed to Dotcom Systems or the respective rights holders.

You may not reproduce, distribute, modify, publish or commercially exploit such material without prior written permission, except as permitted by applicable law.

11. Third-Party Services and Links

Our website may integrate with third-party services, including payment gateways, shipping providers, analytics tools and advertising platforms.

These services may operate under their own terms, conditions and privacy policies. We are not responsible for the independent policies or practices of third parties, except to the extent liability is imposed by applicable law.

12. Limitation of Liability

To the extent permitted by applicable law, Dotcom Systems will not be liable for indirect or consequential losses arising from the use of our website or products.

Nothing in these Terms & Conditions excludes or limits liability for fraud, wilful misconduct, negligence where liability cannot be excluded, or any other liability that cannot lawfully be limited.

Our products are intended to provide screen protection according to their stated features and specifications. Their purchase should not be interpreted as a guarantee against damage to the underlying device.

13. Privacy and Personal Information

Personal information collected through our website is handled in accordance with our Privacy Policy.

Information may be shared with payment processors, shipping partners, website service providers and advertising partners as described in that policy and as permitted by applicable law.

14. Changes to These Terms

We may revise these Terms & Conditions to reflect changes in our products, business operations, website functionality or legal requirements.

Updated terms will be published on this page with a revised effective date. Changes will apply as permitted by applicable law and will not remove rights that have already accrued to customers.

15. Governing Law and Disputes

These Terms & Conditions are governed by the laws of India.

Any disputes arising from the use of our website or the purchase of our products will be handled in accordance with applicable Indian law and the jurisdiction of competent courts, without restricting any consumer forum rights or remedies available under applicable law.

16. Contact Information

For questions regarding these Terms & Conditions, orders or products, please contact:

Quantum Screenguard by Dotcom Systems
Kodimatha, Kottayam, Kerala – 686001, India.

Please use the contact details or enquiry form available on our website.

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Tel. +91 94007 17011

Thara Arcade, Kodimatha, Kottayam, Kerala 686001